TAUI Return Policy (United States)
To return or exchange an item, the original receipt, packing list, or other valid proof of purchase must be presented. TAUI will only accept returns or exchanges for products purchased from TAUI. All returns must be in original packaging. Items must be undamaged and in good working condition with no alterations.
Refunds and Credits
TAUI will refund or credit the value of the item and any taxes you were charged. Shipping charges are nonrefundable. To receive a refund, the original packing invoice should accompany your return.
Cancellation and Return Schedule
|Cancellation & Return Schedule||Fee|
|Orders Cancelled within 48 hours of purchase||No Fee + Cost of Return Freight|
|Orders Cancelled after 48 hours of purchase||Restocking fee (up to 20% of purchase price) + Cost of Return Freight|
Returns to Our Processing Center
To process your return request, just follow these steps from a computer:
You will receive an email to confirm your request, as well as any further steps to take.
Our Return Address
We recommend that you insure the return package prior to shipment. Enclosing your original packing invoice will help us expedite your return. If we receive your return package without your original packing invoice, it may delay your return processing.
TAUI Network, Inc.
1100 Albemarle Road
Brooklyn, NY 11218